1. Introduction
This Refund and Cancellation Policy (“Policy”) applies to all services provided by SEOgrey Digitech (OPC) Pvt Ltd (“SEOgrey,” “we,” “us,” or “our”). By purchasing our services, you agree to the terms outlined in this Policy.
2. Refunds
- Eligibility for Refunds: Refunds may be issued if you request a refund within one days of your purchase or service initiation. Refunds are not guaranteed and are subject to the discretion of SEOgrey.
- Non-Refundable Services: Certain services, such as prepaid services, are non-refundable once they have been initiated or completed.
- Refund Process: To request a refund, please contact us at contact@seogrey.com with your order details. Refunds, if approved, will be processed within 3 days to the original payment method.
3. Cancellations
- Cancellation by You: If you wish to cancel a service, please notify us at least [number] days before the scheduled service start date. Cancellations made within [number] days of the service start date may be subject to a cancellation fee of 30% of the total service fee.
- Cancellation by Us: We reserve the right to cancel any service due to unforeseen circumstances or other valid reasons. If we cancel a service, you will receive a full refund for any payments made.
4. Service Modifications
- Requesting Changes: If you need to modify a service after purchase, please contact us as soon as possible. We will make reasonable efforts to accommodate changes, but modifications may be subject to additional charges.
- Scope Changes: Changes to the scope of a service may affect the overall cost and timeline. We will inform you of any additional charges before proceeding with the modifications.
5. Contact Us
For any questions regarding refunds, cancellations, or service modifications, please contact us at [contact information].
6. Changes to This Policy
We may update this Policy from time to time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated Policy.
